Like all companies BOE has a mission statement:
"We believe every patient who leaves hospital after treatment deserves clear and concise quality information on how to cope after treatment and where to go for further help."
BOE’s Patient Information Cards are supplied as part of a managed service, with full racking and supporting literature provided with every service agreement.
We ensure that all the information is produced to exacting standards, with every leaflet designed, proof read and printed by our studio team with over 20 years of experience in the field.
As part of the service BOE allow unlimited orders and free edits/amendments of the information, and every contract has a designated service manager that can be contacted for any purpose, and will also attend the department on a 4/5 week rotation to ensure the information is up-to-date, stock is adequate for purpose as well as to discuss any future projects with BOE. To further our aims we work to offer a cash-strapped NHS a variety of options to gain access to our Patient Information Products. Sponsored Patient Information Cards
BOE provides all you departments Patient Information Card needs completely free of charge. With this option we ensure that the Trust can give out the best information produced to the highest quality.
We do this by raising revenue with 3rd party legal/personal injury advertisers and in some cases we can raise enough revenue to provide additional benefits to the department – including Scrubs, a Whiteboard, developed protocol guidelines for doctors and nurses or revenue for staff education.
Some Trusts have stringent advertising policies, and for these hospitals we provide a subsidised scheme. Our preferential choice of advertisers is the personal injury sector, however we understand some Trusts prefer a more low key advertising scheme. To this effect, for a modest monthly payment BOE can provide the Patient Information Cards with alternate advertising.
Finally we offer a simple purchase option whereby the department pays a fixed amount each month for unlimited orders and amendments, as well as access to new information either from our library or custom produced to the hospitals requirements.
There have been huge changes in the NHS over the years and sometime ago the DH chose to give the NHS autonomous powers under the Foundation Trust banner. NHS foundation trusts were created to devolve decision making from central government to local organisations and communities, they are not directed by Government so have greater freedom to decide, with their governors and members, their own strategy and the way services are run;
The recent changes in the NHS was also to grant the NHS greater autonomy over its own actions and part of the requirements was all NHS trust to be NHS Foundation Trusts by 2014/5.
The key reality is that we offer our service for purchase, subsidised and free of charge via sponsorship and the NHS (and the departments we deal with) claim they simply do not have the revenue for the information, and choose the sponsorship free of charge route.
We offer additional benefits on a trust by trust basis for the sponsorship contracts that include customise protocols, uniforms/scrubs, digital whiteboards and key medical equipment that may be required, and in many cases support training funds for nursing staff in the emergency department.
The hospitals requirement is simply to hand out the cards to patients as clinically appropriate for the patient’s condition. This leaflet may carry an advert for a legal entity
It is also very relevant monies recovered via the NHS Injury Cost Recovery Scheme, a scheme that aims to recover the cost of NHS treatment where personal injury compensation is paid, for example after a road traffic accident. The Department of Health publishes monthly updates on the amount of money recovered under the ICR. Funds are primarily recovered from insurance companies and then paid to the NHS hospital or ambulance trust that provided the treatment.
From April 2012 – March 2013 the scheme recovered over £183 million, for hospitals part of NHS England, and currently recovers approximately £19 million per month for all of the NHS, monies that would not be recovered without a genuine personal injury claim having taken place.
Individuals who have been genuinely injured via an at fault third party will make a claim and if not via this advertising– then elsewhere, so nothing changes – except we would not be able to provide free literature and other benefits to the hospitals. So despite all the furore in relation to Personal Injury, the NHS itself is indeed benefitting (recovering costs) from the personal injury market, and is no doubt a vital income stream to the NHS.
If you examine when the legislation was brought in to extend the recovery of costs from just RTA to all accidents, the insurers stated at the time it would cost the insurance industry 100’s millions of pounds to support this scheme, which will directly have repercussions on the insurance premium people pay.
These terms and conditions (“Terms & Conditions”) (together with any documents referred to) are the terms on which you may make use of www.boe.uk.com and any of our affiliated websites including but not limited to www.boe-publishing.co.uk (each being the “Website”) whether as a guest or a registered user. Please read these Terms & Conditions carefully before you start to use the Website. By using the Website, you indicate that you accept these Terms & Conditions and that you agree to abide by them. If you do not agree to these Terms & Conditions please refrain from using this Website.
This Website is a site operated by BOE Publishing Limited. ("We"). We are registered in England and Wales under company number 02644284 and have our registered office at Chart House, Effingham Road, Reigate, Surrey, RH2 7JN, our regular trading address is No. 1 the Pavilions, Avroe Crescent, Blackpool, Lancashire, FY4 2DP. Our VAT number is GB 849756366.
Access to the Website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.
From time to time, we may only allow access to some parts of the Website, or the entire Website, to users who have registered with us.
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You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms & Conditions and that they comply with them.
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You may download and print extracts from material on the Website for your own personal and non-commercial use only. You must not download or print the material or extracts from it in a systematic or regular manner or otherwise so as to create a database in electronic or paper format comprising all or part of the material appearing on the Website. You may not distribute, transmit or disseminate any part of the material on the Website without our prior permission.
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If you print off, copy or download any part of the Website in breach of these Terms & Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
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While we endeavour to ensure that the information provided on the Website is accurate and up to date, the material displayed on the Website (whether provided by us or a third party) is made available without any guarantees, conditions, warranties or representations as to its accuracy, completeness or reliability. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
You hereby expressly agree that you use the Website ‘as is’ and at your own risk and that any damage or loss arising from your use of it and/or any reliance placed on its contents are your sole responsibility. This does not affect our liability for death or personal injury arising from our negligence nor any other liability which cannot be excluded or limited under applicable law.
Whenever you make use of a feature that allows you to upload or submit material to the Website, or to make contact with other users of the Website, you must comply with the content standards set out below. You warrant that any such contribution does comply with those standards and you indemnify us for any breach of that warranty.
Any material you submit or upload to the Website will be considered non-confidential and non-proprietary, and you grant us a non-exclusive, perpetual, royalty-free, worldwide licence to publish such material in any format, including without limitation print or electronic format and to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy or that it is defamatory of such person.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Website.
Publication of any material you submit to us will be at our sole discretion and we reserve the right to make additions or deletions to the text or graphics prior to publication or to refuse publication. We further reserve the right to remove any material or posting you make on the Website if, in our sole discretion, such material does not comply with the content standards set out below.
These standards (as further described in the following Guidelines which are incorporated herein by reference) apply to each part of any contribution as well as to its whole.
Contributions must not:
The area of the Website where registered users can submit details of their profile is intended for individual profiles and not company profiles or information.
You must not misuse the Website by knowingly introducing viruses, Trojans, worms, logic bombs, spyware, adware or other material which is malicious or technologically harmful or designed to adversely affect the operation of the Website or of any computer software or hardware relating or connecting thereto. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your convenience and information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. In the event you link to any such third party site you do so at your own risk.
You may see advertising or other material submitted by third parties on the Website. Any third party uploading or submitting content or information for inclusion on the Website is solely responsible for such content and information, including ensuring that it complies with all relevant legislation and/or common law, regulations and/or codes of practice. We accept no responsibility or liability for the content of advertising or other third party material submitted to the Website including without limitation the lawfulness of such content or any error, omission or inaccuracy therein.
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If you have any concerns about material which appears on our site, please contact firstname.lastname@example.org. Thank you for visiting our Website.
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We are committed to doing everything we can to protect the Website from fake reviews. On the rare occasion that we do find bogus content, spam, fake reviews or submissions from fraudulent profiles, we remove them immediately and take steps to ensure that the businesses and users in question are penalized in our rankings on the Website.
If you are a business owner, commissioning reviews violates the EU Unfair Commercial Practices Directive (UCPD), and the UK’s implementation of the UCPD. This means companies and sole traders cannot pay someone else to post reviews or write blogs about their own companies without fully disclosing the fact. Both civil and criminal penalties are possible.
We do not edit the content of reviews, comments or other user-generated content on the Website. However, we reserve the right to remove content that we determine to be inappropriate and/or in violation of the Website community guidelines or the Terms & Conditions. Depending on the level of offence, violating the community guidelines may result in the termination of your Website account without warning and the passing of any information to the police.
These community guidelines were written with the best interests of the Website community in mind. If you have any additional suggestions on how to improve them, or any other feedback, please send us an email at email@example.com.
For the purpose of the Data Protection Act 1998 (the “Act”) the data controller is BOE Publishing Limited. Of No 1 the Pavilions, Avroe Crescent, Blackpool, Lancashire, FY4 2DP (registered in England & Wales under Company number 02644284).
We may collect and process the following data about you:
Session cookies (2) – these allow the Website to link your actions during a browser session. They may be used for a variety of purposes such as remembering what you have put in your shopping basket as you browse the Website. These session cookies expire after a browser session so would not be stored long term.
Persistent cookies (3) – these are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site.
We also use 8 third-party cookies (i.e. cookies that are set by another domain other than the one being visited by the user) from Twitter - 3 session cookies and 5 persistent cookies.
The cookies we use enable us:
Our site is accessible via the internet and so may potentially be accessed by anyone around the world. Other users may access the site from outside the European Economic Area (“EEA”). This means that where you choose to post your data on our site, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
You will not receive unsolicited marketing communications from us unless you have agreed to this. We may, however, contact you from time to time as necessary with information or queries about your registration, your purchases and/or your postings.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by choosing not to check certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org and asking us to cease contacting you for such purposes.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.